📦 Shipping Info

At Purrsonal Gifts, every item is lovingly made just for you! 💝
Because all products are made to order, we begin crafting your item only after your purchase — ensuring the best quality and attention to detail. ✨

🌍 Where We Ship From

We partner with trusted production facilities around the world.
This means your package may be shipped internationally before reaching your doorstep. ✈️📦
Please note that not all items are manufactured within the U.S., depending on availability and product type.

For the most accurate delivery expectation, please follow:
🔎 Your tracking information
📅 The Estimated Arrival Time (ETA) shown on each product page at checkout

🕒 Order Processing Schedule

We process orders Monday through Friday (PST).
We observe U.S. postal holidays, so processing will pause on:

🎉 New Year’s Day
🇺🇸 Presidents’ Day
🌺 Memorial Day
🎆 Independence Day
🍂 Labor Day
🦃 Thanksgiving Day
🎄 Christmas Day

🚚 Shipping Carriers

Your package may be shipped with one of our trusted carriers:

UPS Mail Innovations
USPS
DHL
UniUni
YunExpress

We carefully choose the best carrier based on your item and delivery location.

📦 Shipping & Handling Times (Business Days)

(Friendly, simplified, and easy to read!)

Below is the estimated timeline for each product type:

👕 Regular T-Shirt, Sweatshirt

Processing: 1–3 days
Shipping:
- US: 5–8 days
- Rest of world: 12–18 days

☕ Ceramic Mug (Regular, 3D Effect, Color-Changing)

Processing: 1–3 days
Shipping:
- US: 5–8 days
- Rest of world: 12–18 days

🧿 Leather Belt, Wallet, Tape Measure, Jewelry Dish

Processing: 4–6 days
Shipping:
- US: 5–8 days
- Rest of world: 12–18 days

🥤 Tumbler

Processing: 2–5 days
Shipping:
- US: 7–10 days
- Rest of world: 7–10 days

🏡 Doormat

Processing: 2–5 days
Shipping:
- US: 7–10 days
- Rest of world: 7–10 days

👗 AOP T-Shirt, AOP Sweatshirt, Hawaiian Shirt, Dress, Pajamas, Leggings, Kids Apparel

Processing: 2–5 days
Shipping:
- US: 7–10 days
- Rest of world: 7–10 days

🎁 Water Tracker Bottle, Metal Sign, Ornaments, Blanket Hoodie, Phone Case, Car Accessories

Processing: 2–5 days
Shipping:
- US: 7–10 days
- Rest of world: 7–10 days

🧢 Hat

Processing: 2–5 days
Shipping:
- US: 7–10 days
- Rest of world: 7–10 days

🔔 Tracking Notifications

You’ll receive an email with your tracking number as soon as your order ships.
We also send tracking updates directly to your inbox — so please monitor your email closely. 📧✨

Please allow 2–5 days for the carrier to scan your package into their system.
If your tracking stalls longer than expected, contact our Support Team and we’ll help locate your order. 💬💗

Depending on your location and product type:
📦 Your package may be transferred to a local carrier
🔍 Tracking may not update at every step — this is normal for some international shipments

Delivery times may be affected by:
✈️ Flight schedules
🌧️ Weather
📦 Seasonal high-volume periods
Please always refer to the tracking page for the latest updates.

🏠 Shipping Address Information

Please double-check your address at checkout!
We cannot be responsible for deliveries made to incorrect or incomplete addresses.

If you contact your local carrier after the package has shipped and request a:
↪️ Address change
↪️ Forwarding
↪️ Reroute

…we cannot cover loss, theft, or damage resulting from that change.

For certain carriers (especially non-USPS), packages may be placed at:

Front porch
Front door
Garage
Mailroom

Please retrieve your order promptly to avoid mail theft.
🚫 Orders lost due to theft after delivery cannot be compensated.

📬 Order Marked Delivered but Not Received

If your tracking shows Delivered but you cannot locate your package, please contact our Support Team right away.
We’ll assist you in investigating with the carrier. 💌🔍