Get in touch with Purrsonal Gifts
We’re a personalized gifts store based in Washington, United States. Our team is here to help with your custom orders, questions, and anything else.
Austin, TX 78731
United States
9:00 AM – 5:00 PM PST
Closed on US holidays
Contact Purrsonal Gifts
We reply to every customer personally. Here’s how to reach us — and how fast you can expect a response.
This is the fastest way to get help — we respond within 24–48 hours, Monday to Friday, 9 AM – 5 PM (Pacific Time).
Contact Form
Use the form below for any question about your order, product details, shipping, returns, or general feedback. Include your order number (if applicable) so we can look it up immediately.
Business Hours
- Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
- Weekends & U.S. Public Holidays: Closed
Common Questions
Before writing, you might find your answer here:
- Shipping times and tracking
- Returns & refunds
- Cancelling or changing an order
- Accepted payment methods
- Size charts
Order Status
For real-time updates on your order, visit Track Your Order or sign in to your account.
Press & Partnerships
For press inquiries, wholesale, or brand collaborations, email support@purrsonalgifts.com with “Partnership” in the subject line.