📜 Terms & Conditions
Last Updated: July 2025
Welcome to Purrsonal Gifts!
By accessing or using our website, you agree to the following Terms & Conditions.
Please read them carefully — they’re meant to protect both you and us. 💛
1. 🎁 General Information
These Terms & Conditions apply to all visitors, customers, and users of Purrsonal Gifts.
By placing an order, you confirm that:
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You are at least 18 years old
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You have the legal authority to make a purchase
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You agree to follow all policies listed on our website
If you disagree with any part of these terms, please stop using our site.
2. 🛒 Ordering & Payment
✔️ Order Acceptance
Your order is confirmed once payment is completed.
We reserve the right to refuse or cancel any order in cases of:
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Payment failure
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Suspected fraud
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Incorrect pricing or product information
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Unavailability of an item
✔️ Payment
We accept secure payments via:
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PayPal
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Visa, MasterCard, American Express, Discover
All prices are listed in USD and do not include taxes or duties unless otherwise stated.
3. 🧵 Personalized Products
Most of our items are custom-made just for you, which means:
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Colors may appear slightly different due to screen settings
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Minor variations in design are normal
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Customized items cannot be returned or exchanged unless they arrive damaged or incorrect
Please double-check all personalization details before submitting your order.
We cannot refund mistakes caused by customer input (wrong name, photo, date, etc.).
4. ⏳ Order Processing & Shipping
✔️ Processing Time
Processing typically takes 1–3 business days, depending on product type and order volume.
✔️ Shipping Time
Most orders arrive within 7–14 business days after production, depending on your location.
✔️ Shipping Address
Customers are responsible for providing the correct shipping address.
We are not liable for deliveries made to incorrect or incomplete addresses.
✔️ Lost or Stolen Packages
Once a package is marked as Delivered by the carrier, it is considered fulfilled.
We are not responsible for stolen or missing packages.
If your order is delayed, missing, or damaged, please contact us and we’ll do our best to assist. 💌
5. 🔁 Returns, Refunds & Cancellations
✔️ Cancellations
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Before production: free cancellation
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After production begins: $20 customization fee per item applies
✔️ Returns & Refunds
We only accept returns for defective, incorrect, or damaged items.
Refunds will be processed back to your original payment method.
For non-customized items (if available), a restocking fee may apply.
Please review our full Return & Refund Policy for detailed guidelines.
6. 🔒 Privacy
Your privacy matters to us.
Please refer to our Privacy Policy to understand how your information is collected, used, and protected.
7. 🧠 Intellectual Property
All designs, images, graphics, text, and content on Purrsonal Gifts belong to us.
You may not copy, resell, reproduce, or distribute any content without permission.
8. ⚠️ Limitation of Liability
Purrsonal Gifts is not liable for:
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Delays caused by carriers, customs, or weather
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Misprints due to customer-provided errors
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Losses caused by improper use of our products
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Website downtime or technical issues
Our total liability shall not exceed the amount paid for your order.
9. 🔗 Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their content, policies, or actions.
Please review their terms before interacting with them.
10. ⚙️ Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with a new “Last Updated” date.
Continued use of our site means you accept the revised terms.
11. 📩 Contact Us
If you have any questions about these Terms & Conditions, we’re here to help!
Feel free to contact our support team anytime:
📧 support@purrsonalgifts.com
📍 722 Pennsylvania Avenue, Irwin – PA – 15642, United States
We appreciate your trust and thank you for choosing Purrsonal Gifts. 💖🐾
